Returns

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

 

Return Policy:

  • Returns will be issued refunds in the form of a store credit
  • We must receive your return within 15 days of your order date to receive a store credit
  • Returns must be scent free, unworn, unwashed and with all tags attached
  • Please include your package slip with the return
  • Shipping charges are non-refundable
  • Sales items are non-refundable

 

Non-Returnable Items:

  • All accessories
  • All Jewelry
  • All intimates
  • All hats
  • All sale items 

 

Exchanges:

If you would like to exchange an item then you must return your unwanted item back to us. After we receive, inspect and approve your return we will issue you a store credit. You may then place an order for the desired size using your store credit.

 

Defective Items:

All defective merchandise must be reported within 5 days of receiving. Merchandise that has been washed cannot be accepted for store credit.

 

Return items to:

Blu Sugar Boutique
P.O. Box 751381
Petaluma, Ca 94975