Returns
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
Return Policy:
- Returns will be issued refunds in the form of a store credit
- We must receive your return within 15 days of your order date to receive a store credit
- Returns must be scent free, unworn, unwashed and with all tags attached
- Please include your package slip with the return
- Shipping charges are non-refundable
- Sales items are non-refundable
Non-Returnable Items:
- All accessories
- All Jewelry
- All intimates
- All hats
- All sale items
Exchanges:
If you would like to exchange an item then you must return your unwanted item back to us. After we receive, inspect and approve your return we will issue you a store credit. You may then place an order for the desired size using your store credit.
Defective Items:
All defective merchandise must be reported within 5 days of receiving. Merchandise that has been washed cannot be accepted for store credit.
Return items to:
Blu Sugar Boutique
P.O. Box 751381
Petaluma, Ca 94975